Ship the package to the designated address, the address will be provided by email after your return application is submitted.Proof of purchase from ECVV.MA is required for all returns.Please email Please put a form inside your returned package with: the reason for return, the purchase date, the original invoice number, and the item number for the product.When returning a product, please do the following: Return without prior discussion and authorization will not be accepted. Please contact us if you want to return an item. If you have any problem with the item please feel free to contact us immediately at +971. Kindly return the purchase for a refund up to seven (7) days from the date of the order delivered. Your delivery confirmation email will contain your tracking number and order details.ĭepending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.ĮCVV.MA guarantees free returns and replacements service if you are not 100% satisfied with our products. If your order is backordered or not shipping for two or more business days, please feel free to contact us immediately at our Support Center: +971 and we will do everything we can to accommodate your request. For Standard Shipping from Sourcing Place: Most items are usually shipping in 15-45 business days. We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion. Shipping FAQįor Standard Shipping from UAE warehouse: Most items are usually shipping in 5-7 business days. If you have any questions or concerns about your order, please email us at and our team will be happy to assist you, 7 days a week. Thank you for your understanding and we apologize for any inconvenience this may cause you. Regions heavily affected by the pandemic will be subjected to possible delays. ECVV.ma team will do our best to keep you updated and informed about your order during this time as new information becomes available. Every country and region is facing shipping delays of various degrees. Handling Day:1-3 Business Days, Arriving Day: 15-45 Business DaysĪs the world adjusts to the impact of the coronavirus (COVID-19), shipping is inevitably affected. Ship From Sourcing Place Standard Shipping Handling Day: 1 business days, Arriving Day: 5-7 business daysĬountry/Region:UAE B. Ship From UAE Warehouse Standard Shipping

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